Julia Hostler asks Cheryl Dillingham…

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Plans

Given all of the problems with the ACs office, what is your approach to address and correct the situation as it currently exists?

— Julia Hostler

Response

Cheryl Dillingham

I would start with unlocking the door and having the office open to County staff and the public during regular office hours. My primary goal would be to build trust and respect for the ACs office and staff.

The Auditor-Controller’s office has been subject to a lot of unflattering press lately, which I’m sure has had an impact on the dedicated staff who work there. I would start by making sure that employees in the office know they are valued and a part of a team. The first step would be to meet with all of the employees collectively and individually to hear any concerns they may have and to get their insight on how to improve the office. I want every employee to feel safe in approaching me at any time with their concerns or suggestions. I would develop a plan to provide employee training where needed and provide leadership to ensure every employee has the opportunity to develop to their fullest potential. I would also meet with department heads and partner agencies to discuss ways to better provide services and improve communication.

 Other goals for the office include the following:

  • Provide timely, thorough and accurate financial accounting
  • Pay all County employees accurately and on time
  • Get all audits and reporting completed by required deadlines
  • Protect the public’s tax dollars by ensuring all expenditures are valid, documented and authorized 
  • Implement technology to increase transparency and efficiency
  • Improve customer service
  • Improve communication with County departments and other local agencies
  • Update and/or develop policies and procedures and internal controls