Aging-in-Place Specialist
Area 1 Agency on Aging
Posted: Dec. 19, 2024
HOURS: Full-time 35 hours/week
(non-exempt, hourly position)
GENERAL DESCRIPTION
Under the direction of the Social
Services Supervisor the Aging-in-Place Specialist assesses clients through the
Person-Centered Options Counseling model to develop and execute a mutually
agreed upon service plan improving the client’s ability to safely age in the
environment of their choosing. This position also coordinates and/or performs
the duties of the Homemaker and Home Modification programs.
·
Person-Centered
Options Counseling (PC-OC) involves completing an intake form, developing a
service plan and following up with the client to be sure they are able to
access the provided resources and referrals.
·
Homemaker
Program provides up to 10-hours of light housekeeping and/or decluttering
services in a client’s home.
·
Home
Modification Program requires an in-home fall risk assessment to identify fall
risk and home safety interventions. This program coordinates with approved
licensed contractors to install grab bars and other approved interventions to
support aging-in-place.
SPECIFIC DUTIES
1.
Acquire
and maintain a thorough and current knowledge of A1AA’s social services
programs while being able to effectively communicate them to older adults;
2.
Respond
to client telephone, walk-in, and written requests for assistance in a timely manner;
3.
Maintain
a relationship with common referral agencies including but not limited to Adult
Protective Services (APS), Tri-County Independent Living Center, Home Health,
Medical and Emergency Response partners (i.e., Open Door, Fire Departments).
Ensure these agencies have the most up to date
A1AA program information;
4.
Manage
and maintain client appointments and records;
5.
Complete
relevant assessments to determine the client’s need and interests for long-term
services and supports including appropriate referral to Homemaker and/or Home
Modification supports;
6.
Provide
Person Centered Options Counseling (PC-OC) to clients, develop a service plan,
and support and provide guidance in their effort to make informed choices about
Long-Term Services and Supports (LTSS);
7.
Data
entry and documentation of all interaction with clients, home modification
contractors and other service providers including but not limited to, telephone
calls, emails, letters, walk-in contacts, appointments, and home visits into
the appropriate program software in a timely
manner;
8.
Attend
A1AA agency, program, and community meetings and trainings, as requested.
9.
Maintain
positive and regular communication with the Home-Based Services Supervisor and
report any challenges and concerns related to work duties immediately.
KNOWLEDGE AND ABILITIES REQUIRED
1. Ability to communicate with older
adults and/or people with disabilities demonstrating respect, sensitivity and
support to maintain a safe, healthy, and accessible living situation;
2. Strong customer service skills
including the ability to say no and hold professional boundaries. Professional
and polite interactions with co-workers, clients, service providers, and the
public;
3. Excellent planning, prioritizing and
organizational skills, attention to detail, and ability to meet deadlines;
4. Ability to appropriately consult
supervisor, complete work independently, adhere to Agency policies and
guidelines, and consistently exercise good judgment to analyze and solve
problems;
5. Ability to function as a cooperative,
fun and flexible team member and relate to people of diverse backgrounds;
6. Computer skills, including Google
Suites and Microsoft Office. Experience with various databases preferred;
7. 18-years of age or older. Valid
driver’s license, insurance, a clean driving record;
- Ability and means to travel
within Del Norte and Humboldt Counties (including rural areas).
PHYSICAL REQUIREMENTS:
The physical requirements described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
Essential Physical Requirements
● Ability to sit at a desk for several
hours at a time;
● Ability to stand for 2 to 3 hours at
a time;
● Ability to kneel, squat, bend, or
stoop;
● Ability to safely lift and move up to
20 lbs. without assistance.
In the event of a community or agency
disaster, job duties and responsibilities may change as directed by the
Executive Director or other authorized agency representative. These duties
would be related to assisting our client population, senior service providers,
the agency, or other community organizations in disaster and recovery
operations, following the agency disaster plan.