Press release from the Humboldt County Joint Information Center:

Humboldt County Emergency communications centers are experiencing an extraordinary call volume related to non-emergency inquiries about the novel Coronavirus (COVID-19).

As this is a rapidly evolving situation, we understand your concerns and need for information to help protect your family. We’d like to remind the public that 9-1-1 should only be used in the case of emergency. This is to ensure that those who need immediate, life-saving help can get the attention they need without delay.

Residents who suspect they may have symptoms related to COVID-19 should:

• First, complete the COVID self-assessment tool, which can be found at: https://www.providence.org/patients-and-visitors/coronavirus-advisory 
• If directed by the tool, contact your medical provider
• If responding to an Emergency Room (ER) for evaluation, call the ER prior to your arrival.

You should call 9-1-1 if:

• You are experiencing a high temperature and shortness of breath requiring immediate Emergency Medical Services;
• You are reporting a life-threatening emergency.

For non-medical inquiries related to COVID-19, please contact the Humboldt County COVID-19 Information Line at 707-441-5000 or email covidinfo@co.humboldt.ca.us.

If you are a local business or have questions related to the Shelter in Place Order and your business, please contact the COVID Business Information Line at 707-268-2527.

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CORRECTION: Due to a “quirk” with the county’s website, this press release originally went out under the auspices of the Humboldt County Department of Health and Human Services, rather than the Joint Information Center. It has been updated.