Vero Fiber — the county’s new last-mile fiber Internet provider — has only been up and running in Eureka for a couple of months now, and now it’s dealing with its first major outage.

At least the company is transparent. The following message was sent to Vero customers in Eureka a few minutes ago:

SUBJECT: OUTAGE - Fiber services in Eureka 8/6/25

Dear Vero Customer -

We are aware of an outage affecting all customer fiber services in Eureka. We have techs on site and are looking further into a possible fiber cut. We do not have an ETA for resolution at the moment, but we will keep you posted as we progress to get the issue resolved as quickly as possible.

We appreciate your understanding and patience.

Thank you,

Vero Fiber Technical Support
support@verofiber.com
970-230-8376